Terms of Sales
All orders must be single release for immediate shipment to a single destination. Unless instructed otherwise, partial shipments will be made. Freight and handling fees will be added to each shipment.
Products not listed in the current price list or listed as “nonstock” items are considered to be special order items and may be subject to minimum order quantities, special handling charges, and/or other conditions stipulated by our manufacturers.
Shipments will be made as soon as the items are received from our manufacturers. Special order items may not cancel once an order is placed and also be subject to a restricted cancellation policy.
Delivery Lead Time:
Belimo : 1 – 2 working weeks
ABB : 2 – 3 working weeks
Siemens : Please call +603-7710 0071 to check.
Orders for in-stock items entered by 5:00 p.m. Malaysia time will ship the next day.
Delivery times may vary in some areas and country.
For self-pickup, order will be ready to collect within 1-2 days. Customer will be notify by email. Collection time is Monday to Friday 0900 to 1800.
Customer is responsible for all shipping and handling charges. All domestic shipments are FOB destination. All international shipments are Ex Works. Claims for loss or damage in transit must be made with the carrier by the customer. All shipments should be unpacked and inspected immediately upon receipt. If damage does not become apparent until shipment is unpacked, customer must make a request for inspection by the carrier’s agent and file with the carrier. Any external evidence of loss or damage must be noted on the freight bill or carrier’s receipt and signed by the carrier’s agent. Failure to do this will result in the carrier’s refusal to honor the claim.
REFUND & RETURN POLICY:
All products sold are non-refundable. The customer assumes the responsibility for the purchase, and no refunds will be issued. However, you may contact us if you wish to exchange your purchase for other models of equal or lesser value within 30 days from the purchase date. If an item of lesser value is chosen there will be no refund for the additional amount.
Warranty periods vary on products sold and period for each may be found under specifications on product page. Product returned may either be repaired, replaced or credited under warranty. An advance replacement may also be requested. Upon receipt, product will be returned to manufacturer for warranty evaluation. Standard lead time for warranty evaluation is 2-4 weeks from date manufacturer has received product back. Replacement to be issued upon confirmation product is covered under warranty. Any product found to not be covered under warranty (customer damaged/no problem found) can either be returned to customer as is or scrapped.
SCAonline, seller of the products described in this website, believes that technical information, specifications, test results, and recommendations herein are correct, but does not guarantee their accuracy or completeness. The seller provides no warranties beyond those offered by the manufacturer. The seller will provide repaired or replacement material as directed by the manufacturer. Since the seller, SCAonline, does not control the use of its products, there are no express warranties that extend beyond the description contained herein. SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Since the seller cannot control the manner of use of its products after their sale, seller will not be responsible for any consequential or indirect damages. Since seller is only acting as a distributor of products manufactured by other companies, liability for breach of warranty claims shall be limited to the manufacturer. No manufacturer’s warranty will apply to products which are in any way altered or modified after delivery by seller. Terms of Buyer’s or User’s purchase order shall not supersede this disclaimer and no warranty, expressed or implied, other than stated herein, shall be effective unless contained in an agreement signed by an officer of SCAonline.
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE:
In the event of a price change, the unshipped portion of any order could be billed at the new price.
The seller shall not be liable for any consequential, contingent, or incidental damages whatsoever.
This website comprises a general overview of the products described herein. It is solely for information purposes. Users must independently evaluate the suitability of, and test each product for their application. SCAonline makes no warranties or guarantees as to the accuracy or completeness of the information in this website and disclaims any liability resulting from its use.
Product dimensions in this website are nominal and are provided for the convenience of our customers. SCAonline reserves the right to make product changes from time to time, without prior notification, which may change the dimensions shown. We therefore recommend the customer checks each product before using for customer projects or product development and specification.
SCAonline’s only obligations are those in our Standard Terms and Conditions of Sale and in no case will SCAonline be liable for any incidental, indirect, or consequential damages arising from the sale, resale, use, or misuse of its products.
No products should be used, alone, or in conjunction with others, in any product, for a safety related purpose. SCAonline shall have no obligation or responsibility to approve the sale of materials by distributors to customers, it being the sole responsibility of the distributor or customer to determine if the intended use involves product safety issues.
The customer understands and acknowledges that dangers of personal injury are inherent in the event these products are used in violation of the warning set forth herein and customer expressly and voluntarily assumes all risk for injury or death sustained in the event these products are used in violation of the warning set forth herein. Customer indemnifies and holds SCAonline harmless from any claim, loss or damage resulting there from, including SCAonline’s reasonable attorneys fees'. The terms of this warning are incorporated by reference in all future purchase orders.
SCAonline reserves the right to change or update, without notice, any information contained in this website. We may change, without notice, the design, construction, materials, processing, or specification of any products; and to discontinue or limit production or distribution of any products.
RIGHT TO SUBSTITUTE:
The seller reserves the right to substitute materials used in construction of equipment sold, provided said substitution does not modify the operational characteristics of the equipment sold.