Refund & Return Policy
All products sold are non-refundable. The customer assumes the responsibility for the purchase, and no refunds will be issued. However, you may contact us if you wish to exchange your purchase for other models of equal or lesser value within 30 days from the purchase date. If an item of lesser value is chosen there will be no refund for the additional amount.
Warranty periods vary on products sold and period for each may be found under specifications on product page. Product returned may either be repaired, replaced or credited under warranty. An advance replacement may also be requested. Upon receipt, product will be returned to manufacturer for warranty evaluation. Standard lead time for warranty evaluation is 2-4 weeks from date manufacturer has received product back. Replacement to be issued upon confirmation product is covered under warranty. Any product found to not be covered under warranty (customer damaged/no problem found) can either be returned to customer as is or scrapped.
SCAonline, seller of the products described in this website, believes that technical information, specifications, test results, and recommendations herein are correct, but does not guarantee their accuracy or completeness. The seller provides no warranties beyond those offered by the manufacturer. The seller will provide repaired or replacement material as directed by the manufacturer. Since the seller, SCAonline, does not control the use of its products, there are no express warranties that extend beyond the description contained herein. SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Since the seller cannot control the manner of use of its products after their sale, seller will not be responsible for any consequential or indirect damages. Since seller is only acting as a distributor of products manufactured by other companies, liability for breach of warranty claims shall be limited to the manufacturer. No manufacturer’s warranty will apply to products which are in any way altered or modified after delivery by seller. Terms of Buyer’s or User’s purchase order shall not supersede this disclaimer and no warranty, expressed or implied, other than stated herein, shall be effective unless contained in an agreement signed by an officer of SCAonline.